Refund Policy

1. 30-Day Refund Window

We accept return requests within 30 days from the date your order is received. Requests submitted after this window cannot be accepted.

2. Eligibility

To be eligible for a refund, your request must be submitted within the 30-day window described above, along with your order number and the reason for your return.

3. How to Start a Return

  1. Contact our support team at (833) 727-7564 or support@fomozopersonaldiscovery.com within 30 days of receiving your order.
  2. Provide your order number and the reason for your return request.
  3. Our support team will confirm your return and provide return instructions.
  4. Ship the item back to our fulfillment address listed below.
  5. Once received and processed, your refund will be issued to your original payment method.

4. Return Address

Returns should be sent to: 4711 34th St. N. Suite F, St. Petersburg, FL 33714.

5. Refund Processing

Once your return is received and inspected, refunds are processed to your original payment method. Please allow standard processing time for your bank or card issuer to reflect the refund.

6. Shipping Costs

Shipping is included at no additional charge on the original order, so no shipping fee is refunded. Return shipping is the responsibility of the customer unless the return is due to an error on our part.

7. Non-Returnable Situations

Requests submitted after the 30-day window, or items that appear to have been used beyond what is necessary to determine fit or function, may not qualify for a refund.

8. Questions

If you have questions about a return or refund, contact our support team at (833) 727-7564 or support@fomozopersonaldiscovery.com.